Help Center
Guidance when you need it, support when it matters.
Shipping & Returns
Shipping Information
Shipping Options
During checkout, you’ll see options and rates for Standard Shipping.
Free Shipping
Enjoy free standard shipping within the U.S. on all orders.
Shipping Timeline
- Production Time: Our handcrafted leather goods take 5-7 days to make.
- Shipping Time: Once ready, your order will be shipped via FedEx or UPS, with an estimated delivery time of 3-7 days.
Shipping Locations
We ship directly from our workshops in Mexico, Spain, and South Asia.
Sales Tax
Sales tax is applied based on your shipping address within applicable U.S. states and will be calculated at checkout. It is calculated on the order total after discounts and may include shipping charges. In the event of a return, the corresponding sales tax will be refunded to your original payment method. Sales tax cannot be paid with store credit, and no loyalty points are awarded on the sales tax portion.
Shipping Restrictions
Please ensure your shipping address is complete and accurate to avoid any delivery issues.
- We do not deliver to APO/FPO/DPO addresses or P.O. Boxes outside the U.S. P.O. Box delivery within the U.S. is available with standard shipping only.
- Delivery to some remote or island locations may not be supported.
Failed Delivery
We are not responsible for delivery failures due to incorrect information provided by customers. Refunds may not be possible in such cases. If you notice any errors in your order details, please contact us immediately at support@lambuti.com before your order is shipped.
For regions like Puerto Rico, American Samoa, Guam, and other U.S. territories, please allow an additional 1-2 days for delivery. You may need to pick up your package from a local post office.
Returns
If you need to return an item, please mail it to our U.S. office located in Northern California. Returns must be made within 30 days of receipt, and items must be in their original, unworn condition. For assistance with the return process, please contact us at support@lambuti.com.
Refunds
Refunds are processed within 5 business days, but it may take about 21 days to clear in customer accounts depending on the bank or institution.
Customer Support
If you have any questions about your order, shipping, or returns, our team is here to help. Reach out to us via email at support@lambuti.com.
Contact Us
If you have any questions contact Lambuti
Contact us via SMS/Text: +1-(925)- 791-1641
Email: support@lambuti.com
Mailing Address:
Lambuti Leather Goods
2995 Woodside Road# Suite 400
Woodside, California 94062
United States